Better results in services : obstacles in transforming service organisations
Year of publication: |
2015
|
---|---|
Authors: | Sabourin, Vincent ; Ayande, Alpha |
Published in: |
International journal of strategic change management : IJSCM. - Geneva : Inderscience Enterprises, ISSN 1740-2859, ZDB-ID 2194049-6. - Vol. 6.2015, 3/4, p. 213-237
|
Subject: | strategy | transformation | organisational change | service management | Organisatorischer Wandel | Organizational change | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management |
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