Beyond personality: the impact of GMA on performance for entry-level service employees
| Year of publication: |
2010
|
|---|---|
| Authors: | Tews, Michael J. ; Michel, John W. ; Lyons, Brian D. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 3 (1.1.), p. 344-363
|