Brand-building behaviors of frontline employees : disaggregating between-person and within-person effects of organizational identification
Year of publication: |
10.08.2017
|
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Authors: | Kubik, Nadine |
Institutions: | Westfälische Wilhelms-Universität Münster (degree granting) |
Publisher: |
Münster |
Subject: | Kundenservice | Customer service | Arbeitsverhalten | Work behaviour | Markenimage | Brand image | Firmenimage | Corporate reputation | Persönlichkeitspsychologie | Personality psychology | Marke | Corporate Identity | Psychologie |
Extent: | 1 Online-Ressource (XVI, 287 Seiten, Seite XVII-XVIII) Illustrationen |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Hochschulschrift ; Thesis |
Language: | English |
Thesis: | Dissertation, Universität Münster, 2017 |
Source: | ECONIS - Online Catalogue of the ZBW |
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