Brand personality usage in crisis communication in Facebook
Year of publication: |
2018
|
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Authors: | Han, Jiyoon ; Sung, Yoon Hi ; Kim, Dong Hoo |
Published in: |
Journal of promotion management : JPM. - Binghamton, NY : Haworth Press, ISSN 1049-6491, ZDB-ID 1328445-9. - Vol. 24.2018, 6, p. 798-819
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Subject: | brand personality | relationship maintenance strategy | crisis communication | Facebook | social media | Social Web | Social web | Markenimage | Brand image | Krisenmanagement | Crisis management | Öffentlichkeitsarbeit | Public relations | Markenführung | Brand management | Online-Marketing | Internet marketing | Risikokommunikation | Risk communication | Marketingmanagement | Marketing management |
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