Business success through service excellence
Moira Clark ; Susan Baker
| Year of publication: |
2004
|
|---|---|
| Authors: | Clark, Moira ; Baker, Susan |
| Publisher: |
Oxford [u.a.] : Elsevier Butterworth-Heinemann |
| Extent: | XIV, 199 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-7506-6085-6 |
| Source: |
Persistent link: https://www.econbiz.de/10004787939