Can a retail environment be simulated by photographs?
Year of publication: |
2021
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Authors: | Willems, Kim ; Doucé, Lieve ; Petermans, Ann |
Published in: |
Journal of marketing management : JMM ; journal of the Academy of Marketing. - Abingdon [u.a.] : Routledge, Taylor & Francis Group, ISSN 1472-1376, ZDB-ID 2067949-X. - Vol. 37.2021, 15/16, p. 1514-1549
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Subject: | Customer experience | ecological validity | environmental representation medium | satisfaction | store atmospherics | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Ladengestaltung | Store design | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Simulation |
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