Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark
Year of publication: |
2020
|
---|---|
Authors: | Baekgaard, Martin ; James, Oliver ; Serritzlew, Søren ; Van Ryzin, Gregg G. |
Published in: |
International public management journal. - London : Routledge, Taylor & Francis Group, ISSN 1559-3169, ZDB-ID 2029227-2. - Vol. 23.2020, 2, p. 186-204
|
Subject: | Öffentliche Dienstleistung | Public services | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction | Bürgerbeteiligung | Public participation | USA | United States | Dänemark | Denmark |
-
Service quality, administrative process, and citizens' evaluation of local government in the US
Van Ryzin, Gregg G., (2015)
-
Afroj, Sadia, (2021)
-
Role of citizens' knowledge about e-governance initiatives in framing citizens' satisfaction
Naik, Shubhanshu, (2021)
- More ...
-
How bureaucrats shape political decisions : The role of policy information
Blom‐Hansen, Jens, (2020)
-
Causes of fiscal illusion : lack of information or lack of attention?
Baekgaard, Martin, (2016)
-
Those who understand it will not be persuaded : a performance information paradox
Baekgaard, Martin, (2020)
- More ...