Citizens' perceived value of locally-provided services : empirical study of a rural population in Southeast Finland
Mika Immonen and Sanna Sintonen (School of Business and Management, Lappeenranta University of Technology, Lappeenranta, Finland)
| Year of publication: |
2016
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|---|---|
| Authors: | Immonen, Mika ; Sintonen, Sanna |
| Published in: |
International journal of public sector management : IJPSM. - Bingley : Emerald, ISSN 0951-3558, ZDB-ID 616356-7. - Vol. 29.2016, 2, p. 183-200
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| Subject: | Customer value | Attitudes | Survey | Rural areas | Local services | Service availability | Ländlicher Raum | Rural area | Finnland | Finland | Kundenwert | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Landbevölkerung | Rural population | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPSM-06-2015-0120 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011546255