Co-creation : a key link between corporate social responsibility, customer trust, and customer loyalty
Year of publication: |
2020
|
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Authors: | Iglesias, Oriol ; Markovic, Stefan ; Bagherzadeh, Mehdi ; Singh, Jatinder Jit |
Published in: |
Journal of business ethics : JBE. - Dordrecht : Springer, ISSN 1573-0697, ZDB-ID 1478688-6. - Vol. 163.2020, 1, p. 151-166
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Subject: | Co-creation | Corporate social responsibility | Customer loyalty | Corporate Social Responsibility | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
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