Co-creation in hotel service innovation using smart phone apps : an empirical study
Year of publication: |
2017
|
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Authors: | Sarmah, Bijoylaxmi ; Kamboj, Shampy ; Rahman, Zillur |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 10, p. 2647-2667
|
Subject: | India | Co-creation | Service innovation | Luxury hotel | Smart phone apps | Hotellerie | Hotel industry | Mobiltelefon | Mobile phone | Innovation | Kundenintegration | Customer integration | Indien | Produktentwicklung | New product development | Luxusgüter | Luxury goods | Dienstleistungsinnovation | Innovationsmanagement | Innovation management | Mobile Anwendung | Mobile application |
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