Commentary-The Stock Market's Pricing of Customer Satisfaction
| Year of publication: |
2009
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|---|---|
| Authors: | Ittner, Christopher ; Larcker, David ; Taylor, Daniel |
| Published in: |
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0732-2399, ZDB-ID 883054x. - Vol. 28.2009, 5, p. 826-835
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