¿Como influye el capital humano en la calidad de servicio? : una aplicación al sector bancario andorrano
Rosa M. Mariño-Mesías, José Miguel Rodríguez-Antón and Luis Rubio-Andrada
| Alternative title: | How does human capital influence service quality? : an application to the Andorran banking sector |
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| Year of publication: |
June 2015
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| Authors: | Mariño-Mesías, Rosa M. ; Rodríguez Antón, José Miguel ; Rubio-Andrada, Luis |
| Published in: |
Spanish journal of finance and accounting. - Abingdon, Oxon : Taylor & Francis, ISSN 0210-2412, ZDB-ID 184451-9. - Vol. 44.2015, 166, p. 146-179
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| Subject: | human capital | employees | service quality | intellectual capital | banking sector | Principality of Andorra |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | Spanish |
| Notes: | Zusammenfassung in englischer Sprache |
| Other identifiers: | 10.1080/02102412.2015.991126 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011555416