Motivations and impacts in the firm and stakeholders of quality certification : evidence from small- and medium-sized service enterprises
Luis Rubio-Andrada, María del Mar Alonso-Almeida and José Miguel Rodrígues-Antón
| Year of publication: |
2011
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|---|---|
| Authors: | Rubio-Andrada, Luis ; Mar Alonso-Almeida, María del ; Rodrígues-Antón, José Miguel |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 8, p. 833-852
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| Subject: | Qualitätsmanagement | Quality management | Wirkungsanalyse | Impact assessment | Unternehmenserfolg | Firm performance | Stakeholder | KMU | SME | Hotellerie | Hotel industry | Spanien | Spain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009424203