Comparing culture, quality management, and CRM systems: a study of managers in the US and mainland China
Year of publication: |
2006
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Authors: | Hartman, Sandra J. ; Fok, Lillian Y. ; Li, Jing ; Fok, Wing |
Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 20830129. - Vol. 7.2006, 5, p. 508-524
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