Concerns vital for mobile CRM in banking : a qualitative study
Year of publication: |
2013
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Authors: | Awasthi, Preety ; Sangle, Purnima S. |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 7.2013, 1, p. 45-67
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Subject: | Elektronisches Geld | Electronic money | Beziehungsmarketing | Relationship marketing | Innovationsakzeptanz | Innovation adoption | Bankgeschäft | Banking services | Qualitative Methode | Qualitative method | Indien | India |
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