Conflict, Culture and Communication

Cover; Half Title; Title Page; Copyright Page; Table of Contents; Introduction; 1. Communication across cultural contexts; 1.1 Demographics, context and conflict; 1.2 Implications for conversational conflict; 1.3 Implications for effective communication; 1.4 Summary; References; 2. Conflict orientation; 2.1 Conflict: micro and macro level; 2.2 Conflict: definition and terminology; 2.3 Preference structure; 2.4 Orientations and their impact; 2.5 Summary; References; 3. Conversational style; 3.1 Stylistic preferences and their impact on conflict; 3.2 Summary; References; 4. Conflict markers