Confucian dynamism, affective commitment, need for achievement, and service quality : a study on property managers in Hong Kong
Year of publication: |
2011
|
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Authors: | Chan, Chi Keung Thomas ; Ng, Yong Ngee Keith ; Casimir, Gian |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 32.2011, 4, p. 318-331
|
Subject: | Dienstleistungsqualität | Service quality | Mitarbeiterbindung | Employee retention | Konfuzianismus | Confucianism | Immobilienverwaltung | Real estate management | Hongkong | Hong Kong |
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