Considering pollution in the higher education (HE) service ecosystem : the role of students' evaluation surveys
Year of publication: |
2017
|
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Authors: | Díaz-Méndez, Montserrat ; Saren, Michael ; Gummesson, Evert |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 29.2017, 6, p. 767-782
|
Subject: | Higher education | Service ecosystem | Students' evaluation surveys | Studierende | Students | Hochschule | Higher education institution | Bewertung | Evaluation | Dienstleistungsqualität | Service quality | Studium | University education |
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