Consumer cynicism in service failures
Year of publication: |
2021
|
---|---|
Authors: | Tran, Hai‐Anh ; Strizhakova, Yuliya ; Usrey, Bryan ; Johnson, Samuel |
Published in: |
Psychology & Marketing. - Wiley, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 39.2021, 2 (06.10.), p. 346-359
|
Publisher: |
Wiley |
Saved in:
Online Resource
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