Consumer experience management and customer journeys in tourism, hospitality and events
Year of publication: |
[2021]
|
---|---|
Other Persons: | Taheri, Babak (ed.) ; Prayag, Girish (ed.) ; Muskat, Birgit (ed.) |
Publisher: |
Amsterdam : Elsevier |
Subject: | Gastgewerbe | Hospitality industry | Tourismuswirtschaft | Tourism industry | Konsumentenverhalten | Consumer behaviour | Event-Marketing | Event marketing | Tourismus | Tourism | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Tourismusmarketing | Tourism marketing |
Extent: | 527 Seiten Illustrationen |
---|---|
Series: | Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. volume 40 (October 2021) |
Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Aufsatzsammlung |
Language: | English |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Customer experience and engagement in tourism destinations : the experiential marketing perspective
Rather, Raouf Ahmad, (2020)
-
Taheri, Babak, (2021)
-
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung, (2016)
- More ...
-
Prayag, Girish, (2020)
-
Taheri, Babak, (2021)
-
Prayag, Girish, (2017)
- More ...