Consumer loyalty to family versus non-family business : the roles of store image, trust and satisfaction
Year of publication: |
2009
|
---|---|
Authors: | Orth, Ulrich R. ; Green, Mark T. |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 16.2009, 4, p. 248-259
|
Subject: | Lebensmitteleinzelhandel | Food retailing | Familienunternehmen | Family business | Beziehungsmarketing | Relationship marketing | Multivariate Analyse | Multivariate analysis | USA | United States |
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