Consumer participation in using online recommendation agents : effects on satisfaction, trust, and purchase intentions
Pratibha A. Dabholkar and Xiaojing Sheng
| Year of publication: |
2012
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|---|---|
| Authors: | Dabholkar, Pratibha A. ; Sheng, Xiaojing |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 9, p. 1433-1449
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| Subject: | Online-Handel | Online retailing | Personalisierung | Personalization | Informationskosten | Information costs | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009579524