Consumer response to the new normal : examining the role of anticipated recovery, smart governance and prosocial behavior in driving satisfaction
Year of publication: |
2024
|
---|---|
Authors: | Dhir, Amandeep ; Madanaguli, Arun Thirumalesh ; Jabeen, Fauzia ; Yahiaoui, Dorra ; Quaglia, Roberto |
Published in: |
International marketing review. - Bingley : Emerald, ISSN 1758-6763, ZDB-ID 2032066-8. - Vol. 41.2024, 2, p. 333-357
|
Subject: | Consumer satisfaction | Consumer dispositions | Emerging markets | New normal | Smart governance | Tourism recovery | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Schwellenländer | Emerging economies |
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