Consumer reviews and the creation of booking transaction value : lessons from the hotel industry
Year of publication: |
2015
|
---|---|
Authors: | Torres, Edwin N. ; Singh, Dipendra ; Robertson-Ring, April |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 50.2015, p. 77-83
|
Subject: | Consumer-generated feedback | Online reviews | Hotel finance | Lodging | Hotellerie | Hotel industry | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Social Web | Social web |
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