Consumer satisfaction and loyalty: Two main consequences of retailer personality
Year of publication: |
2012
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Authors: | Lombart, Cindy ; Louis, Didier |
Published in: |
Journal of retailing and consumer services. - London [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 12043850. - Vol. 19.2012, 6, p. 644-653
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Saved in:
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