Consumer trust toward retail websites : comparison between pure click and click-and-brick retailers
Year of publication: |
2013
|
---|---|
Authors: | Toufaily, Elissar ; Souiden, Nizar ; Ladhari, Riadh |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 20.2013, 6, p. 538-548
|
Subject: | Online customer trust | Retailer multichannel | Website security/privacy | Website social presence | Benevolence | Credibility | Website | Einzelhandel | Retail trade | Vertrauen | Confidence | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Vertriebsweg | Distribution channel |
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