Consumers' perception of service newness and its marketing implications
Year of publication: |
2020
|
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Authors: | Savas-Hall, Selen ; Koku, P. Sergius ; Mangleburg, Tamara |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 41.2020, 1, p. 35-48
|
Subject: | incrementally new services | innovation adoption | new services | really-new services | Service newness | Dienstleistung | Services | Konsumentenverhalten | Consumer behaviour | Innovation | Dienstleistungsmarketing | Services marketing | Dienstleistungssektor | Service industry |
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