Contemporary Services Marketing Management
Year of publication: |
1998
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Authors: | Gabbott, Mark ; Hogg, Gillian ; Akehurst, Gary |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 18.1998, 1, p. 161
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