Conversations About Job Performance : A Communication Perspective on the Appraisal Process

Organizational appraisals systems are often ineffective and result in unnecessary spending on the part of a company and unnecessary anxiety on the part of employees. Written for practitioners and advanced students, this book presents an alternative approach to the performance appraisal process that focuses on communication rather than evaluation. In this communication-centered approach to performance, the appraisal process is designed to facilitate meaningful and open interaction between employees and their supervisors

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Year of publication:	2012
Authors:	Gordon, Michael E.
Publisher:	New York : Business Expert Press
Subject:	Interne Kommunikation \| Internal communication \| Kommunikation \| Communication \| Bewertung \| Evaluation \| Personalbeurteilung \| Employee appraisal \| Personalmanagement \| Human Resource Management \| Arbeitsleistung \| Job performance

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Extent:	Online-Ressource (278 p.)
Series:	Human resource management and organizational behavior collection
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Contents; Preface; PART I: INTRODUCTION TOPERFORMANCE APPRAISAL; Chapter 1:Introduction; Chapter 2:Performance Appraisal Methods; Chapter 3: The Communication-Centered Approach; PART II:PREINTERVIEW PHASE; Chapter 4: Developing a Vocabulary forPerformance Appraisal; Chapter 5:Social Context of Performance Appraisals; Chapter 6:Planning the Performance Review; PART III:ENACTING THE INTERVIEW; Chapter 7: Communication Mediumsfor Performance Feedback; Chapter 8: Holding a Conversation toReview Performance; PART IV POSTINTERVIEW PHASE; Chapter 9: Documenting the PerformanceReview and Moving On Chapter 10:Outcomes of the Performance ReviewChapter 11:Concluding Remarks; Notes; References; Index Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index. Also available in print.
ISBN:	978-1-60649-074-7 ; 978-1-60649-075-4 ; 978-1-60649-074-7
Other identifiers:	10.4128/9781606490754 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012676602