Correcting for response style effects on service quality measures
Year of publication: |
2011
|
---|---|
Authors: | Mayr, Thomas ; Zins, Andreas |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 16.2011, 4, p. 461-470
|
Subject: | Dienstleistungsqualität | Service quality | Messung | Measurement | Varianzanalyse | Analysis of variance | Ethnologie | Ethnology |
-
National culture, leadership and citizenship : implications for cross-cultural management
Testa, Mark R., (2009)
-
Chinese managers' perceptions of their ability to deliver service quality
Smith, Darlene Brannigan, (2009)
-
An examination of the legal liability associated with outsourcing and offshoring audit procedures
Lyubimov, Alexander V., (2013)
- More ...
-
Schneeberger, Arthur, (2004)
-
Vocational education and training in Austria : short description
Archan, Sabine, (2006)
-
Berufsbildung in Österreich : Kurzbeschreibung
Archan, Sabine, (2006)
- More ...