Crisis management, or motherly care for and by companies
Nils J. H. van Dam
| Year of publication: |
2000
|
|---|---|
| Authors: | Dam, Nils J. H. van |
| Published in: |
Cross-cultural window on consumer behavior. - Leuven : Garant [u.a.], ISBN 90-5350-960-7. - 2000, p. 145-154
|
| Subject: | Beschwerdemanagement | Complaint management | Beziehungsmarketing | Relationship marketing | Kunden | Customers | Persönlichkeitspsychologie | Personality psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003933956