Critical success factors affecting information system satisfaction in public sector organizations : a perspective on the mediating role of information quality
Year of publication: |
2020
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Authors: | Rouibah, Kamel ; Dihani, Adel ; Al-Qirim, Nabeel |
Published in: |
Journal of global information management : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1062-7375, ZDB-ID 1422307-7. - Vol. 28.2020, 3, p. 77-98
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Subject: | Empirical Study | Information Quality | System Usage | TAM | Top Management Support | User Involvement | User Training | User's Satisfaction | Kundenzufriedenheit | Customer satisfaction | Erfolgsfaktor | Success factor | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Betriebliches Informationssystem | Business intelligence system | Innovationsakzeptanz | Innovation adoption | Informationssystem | Information system |
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