Cruise line customers' responses to risk and crisis communication messages : an application of the risk perception attitude framework
Year of publication: |
2019
|
---|---|
Authors: | Liu-Lastres, Bingjie ; Schroeder, Ashley ; Pennington-Gray, Lori |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 58.2019, 5, p. 849-865
|
Subject: | cruise travel | norovirus | crisis communication | health and safety | risk perception attitude framework | messaging | Kreuzfahrt | Cruise | Krisenmanagement | Crisis management | Öffentlichkeitsarbeit | Public relations | Risikopräferenz | Risk attitude | Risiko | Risk | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception |
-
Does message placement influence risk perception and affect?
Lachlan, Kenneth, (2014)
-
Effects of media portrayal on perceived cruise risk, image, and intentions
Book, Laura A., (2023)
-
Impact of word of mouth via social media on consumer intention to purchase cruise travel products
Tsai, Feng Ming, (2021)
- More ...
-
Using the media's tweets to broaden previous conceptualizations of political travel risks
Schroeder, Ashley, (2018)
-
Destinations’ response to terrorism on Twitter
Barbe, Danielle, (2018)
-
The role of social media in international tourist's decision making
Schroeder, Ashley, (2015)
- More ...