Cue congruence effects of attribute performance and hosts' service quality attributes on room sales on peer-to-peer accommodation platforms
Dongzhi Chen and Jian-Wu Bi
| Year of publication: |
2022
|
|---|---|
| Authors: | Chen, Dongzhi ; Bi, Jian-Wu |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 10, p. 3634-3654
|
| Subject: | Attribute performance | Cue congruence | Hosts’ service quality attributes | Justice-based theory | Room sales | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Produktqualität | Product quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-10-2021-1275 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013412934