Customer 360° method : assessment of customers in fitness centres
Year of publication: |
[2017]
|
---|---|
Authors: | García-Fernández, Jerónimo ; Bohórquez Gómez-Millán, María Rocío ; García, Alfonso J. |
Published in: |
Sports management as an emerging economic activity : trends and best practices. - Cham : Springer, ISBN 978-3-319-63906-2. - 2017, p. 57-72
|
Subject: | Fitness-Wirtschaft | Fitness industry | Kunden | Customers | Kundenzufriedenheit | Customer satisfaction | Bewertung | Evaluation |
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