The intention-to-repurchase paradox : a case of the health and fitness industry
Year of publication: |
2010
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Authors: | Ferrand, Alain ; Robinson, Leigh ; Valette-Florence, Pierre |
Published in: |
Journal of sport management : the official journal of the North American Society of Sport Management. - Champaign, Ill. : Human Kinetics Publ., ISSN 0888-4773, ZDB-ID 1052907-X. - Vol. 24.2010, 1, p. 83-105
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Subject: | Fitness-Wirtschaft | Fitness industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Zahlungsbereitschaftsanalyse | Willingness to pay | Frankreich | France |
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