Customer Care Management : Fachbuch Dienstleister Management & Outsourcing von Contact Center Dienstleistungen
Uwe Lamnek
| Year of publication: |
[2017] ; 1. Auflage
|
|---|---|
| Authors: | Lamnek, Uwe |
| Institutions: | Books on Demand GmbH <Norderstedt> (publisher) |
| Publisher: |
Norderstedt : BoD - Books on Demand |
| Subject: | Dienstleistungsmanagement | Service management | Outsourcing | Kundenservice | Customer service | Organisatorischer Wandel | Organizational change | Erfolgsfaktor | Success factor |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 116 Seiten Illustrationen 21 cm x 14.8 cm, 342 g |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 3-7412-9869-7 ; 978-3-7412-9869-1 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011630875