Customer centricity
Year of publication: |
2014
|
---|---|
Authors: | Uhl, Axel ; MacGillavry, Kim |
Published in: |
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT. - Farnham, Surrey [u.a] : Gower Publishing, ISBN 978-1-4724-4854-5. - 2014, p. 149-171
|
Subject: | Walt Disney Company <Burbank, Calif.> | Digitale Medien | Digital media | Virtuelle Organisation | Virtual organization | Kundenzufriedenheit | Customer satisfaction |
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