Customer engagement behaviour on social media platforms : a systematic literature review
Year of publication: |
2019
|
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Authors: | Ajiboye, Tolu ; Harvey, John ; Resnick, Sheilagh |
Published in: |
Journal of customer behaviour. - Helensburgh : Westburn, ISSN 1475-3928, ZDB-ID 2163005-7. - Vol. 18.2019, 3, p. 239-256
|
Subject: | Customer engagement behaviour | Social media | Social media platforms | Systematic literature review | Social Web | Social web | Bibliometrie | Bibliometrics | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour |
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Customer engagement and social media : revisiting the past to inform the future
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