Customer integration within service development—A review of methods and an analysis of insitu and exsitu contributions
| Year of publication: |
2012
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|---|---|
| Authors: | Edvardsson, Bo ; Kristensson, Per ; Magnusson, Peter ; Sundström, Erik |
| Published in: |
Technovation : the international journal of technological innovation, entrepreneurship and technology management. - Amsterdam : Elsevier Scientific Publishing Co., ISSN 0166-4972, ZDB-ID 83860. - Vol. 32.2012, 7, p. 419-430
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