Value in use through service experience
| Year of publication: |
2008
|
|---|---|
| Authors: | Sandström, Sara ; Edvardsson, Bo ; Kristensson, Per ; Magnusson, Peter |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 18.2008, 2, p. 112-126
|