Customer knowledge hiding behavior in service multi-sided platforms
Year of publication: |
2022
|
---|---|
Authors: | Khelladi, Insaf ; Castellano, Sylvaine ; Hobeika, Janine ; Perano, Mirko ; Rutambuka, David |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 140.2022, p. 482-490
|
Subject: | Customer knowledge management | Hidden knowledge | Multi-sided platforms | Narrative inquiry | Wissensmanagement | Knowledge management | Wissenstransfer | Knowledge transfer | Beziehungsmarketing | Relationship marketing | Netzwerkökonomik | Network economics | Social Web | Social web |
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