Customer loyalty in entertainment venues : the reality TV genre
Year of publication: |
2015
|
---|---|
Authors: | Lewin, Jeffrey E. ; Rajamma, Rajasree K. ; Audhesh, Paswan K. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 68.2015, 3, p. 607-615
|
Subject: | Service | Involvement | Loyalty | Entertainment | Empirical | Beziehungsmarketing | Relationship marketing | Freizeitwirtschaft | Leisure industries | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Kundenbindung | Customer retention |
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