Customer orientation and job satisfaction in the banking sector : examining the mediating role of successful emotion regulation
Joseph Devadason D. and Jublee D.
Year of publication: |
July 2017
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Authors: | Devadason D., Joseph ; Jublee, D. |
Published in: |
The IUP journal of management research : IJMR. - Hyderabad : Icfai University Press, ISSN 0972-5342, ZDB-ID 2521149-3. - Vol. 16.2017, 3, p. 58-79
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Subject: | Emotion | Arbeitszufriedenheit | Job satisfaction | Bank | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction |
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