The effects of emotional intelligence on job satisfaction and customer orientation of hotel employees : moderating effect of value sharing
Year of publication: |
2017
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Authors: | Lim, JiEun |
Published in: |
Global business and finance review. - Seoul : People & Global Business Association, ISSN 2384-1648, ZDB-ID 2839730-7. - Vol. 22.2017, 1, p. 80-90
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Subject: | Emotional Intelligence | Job Satisfaction | Customer Orientation | Value Sharing | Moderating Effect | Arbeitszufriedenheit | Job satisfaction | Intelligenz | Intelligence | Emotion | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Tourismusberufe | Tourism employees |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.17549/gbfr.2017.22.1.80 [DOI] hdl:10419/224364 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
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