Customer orientation of frontline employees and organizational commitment
Kemefasu Ifie
| Year of publication: |
2014
|
|---|---|
| Authors: | Ifie, Kemefasu |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 8, p. 699-714
|
| Subject: | customer orientation | customer orientation gap | organizational commitment | response surface methodology | Beziehungsmarketing | Relationship marketing | Mitarbeiterbindung | Employee retention | Verkaufspersonal | Salespeople | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010385540