Customer perceived value and differences between customer's and firm's perception
Year of publication: |
2010
|
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Authors: | Pandza, Irena ; Vignali, Claudio |
Published in: |
International journal of business and globalisation : IJBG. - Genève [u.a.] : Inderscience Enterprises, ISSN 1753-3627, ZDB-ID 2416804-X. - Vol. 5.2010, 4, p. 436-450
|
Subject: | Kundenwert | Customer value | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Veranstaltungswirtschaft | Event sector | Großbritannien | United Kingdom |
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