Customer perceptions and expectations of service quality in small grocery retail stores
Year of publication: |
2007
|
---|---|
Authors: | Cherian, Mary ; Krishnaveni, R. ; Akhtar, Javaid |
Published in: |
Marketing in the new global order : challenges and opportunities. - New Delhi : Excel Books, ISBN 81-7446-510-3. - 2007, p. 241-256
|
Subject: | Lebensmitteleinzelhandel | Food retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Indien | India |
-
Singh, Ajmer, (2013)
-
Singh, Ajmer, (2013)
-
Shenoy, Seema, (2021)
- More ...
-
A study on the relationship between switching barriers and service recovery evaluation
Shanmugam, Priya, (2007)
-
A review on process conditions for optimum bio-oil yield in hydrothermal liquefaction of biomass
Akhtar, Javaid, (2011)
-
A review on operating parameters for optimum liquid oil yield in biomass pyrolysis
Akhtar, Javaid, (2012)
- More ...