Customer relationship management in Taiwan's banking industry
Year of publication: |
2009
|
---|---|
Authors: | Lin, Cho-pu ; Huang, Yann-haur ; Chen, Chien-ting |
Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 2083012-9. - Vol. 10.2009, 1/2, p. 53-68
|
Subject: | Beziehungsmarketing | Relationship marketing | Management-Informationssystem | Management information system | Bank | Taiwan |
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