Customer satisfaction's key factors in Spanish grocery stores : evidence from hypermarkets and supermarkets
María Pilar Martínez-Ruiz; Ana Isabel Jiménez-Zarco; Alicia Izquierdo-Yusta
| Year of publication: |
2010
|
|---|---|
| Authors: | Martínez-Ruiz, María Pilar ; Jiménez-Zarco, Ana Isabel ; Izquierdo-Yusta, Alicia |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 17.2010, 4, p. 278-285
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| Subject: | Lebensmitteleinzelhandel | Food retailing | Betriebsgröße | Firm size | Ladengestaltung | Store design | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Spanien | Spain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003989688